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If you'd like to have your question answered via the
Web, use our Web Support service.
The basics:
- Where to find it: Web Support online form
- You can access the Web site 24 hours a day, seven days a week.
- Staff is available to respond to Web Support requests during our principal hours
of operation are Monday thru Friday, 8:00am to 5:00pm, Pacific Time (excluding
US holidays)
What to expect:
- There is no charge for Web Support.
- To initiate a Technical Support request via Web Support, simply fill out the
form, using your browser.
- We will need to know the serial number of your board.
- Any other information you can provide us about the hardware configuration of
your system will expedite the Technical Support process.
- We will respond to your Web Support within one hour of receiving it, provided it
arrives before 4:00 p.m. Pacific Time.
- Web Support requests that arrives after 4:00 p.m. or outside our principal hours
of operation will be addressed the next business day.
Please provide as much information as you can, to help us
quickly assess and resolve your request.Thank you!
Proceed to Web Support
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